Does J. Crew Factory offer free returns? What's their exchange policy?

What's J. Crew Factory returns and exchanges policy? Can you return in-store? How many days do you have to return items to J. Crew Factory for a full refund? Do I need a receipt to return my item to J. Crew Factory? Do items need to be in new condition?
Free return policies rating: 5.0 - 1 ratings
Yes, J. Crew Factory does offer free returns & exchanges.
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Shopping tip: J. Crew Factory also offers coupons and promo codes.
You can use J. Crew Factory coupons to unlock discounts at their website. View 3 active coupons.
What other shipping & returns policies does J. Crew Factory offer? Here's their scorecard:
Free Shipping: Yes More details Free Returns & Exchanges: Yes More details
International Shipping: Yes More details Curbside Pickup: Yes More details
Ship to Store: No 38 stores offer this
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Knoji Staff
Jul 27, 2018

J. Crew Factory FAQ

Does J. Crew Factory offer free shipping?

Does J. Crew Factory offer free returns & exchanges?

Does J. Crew Factory offer international shipping?

Does J. Crew Factory offer curbside pickup?

Does J. Crew Factory offer ship to store?

View full FAQ
Rated 4.4 - 45 reviews
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